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Your health. Your way.24x7


What does Carebyte do?

As our name suggests, Carebyte takes care of all your health needs. Once you join the Carebyte family, we chart out a health plan for you, WITH YOU, to reach your goals. We assure that your goals are achievable, reward you when those goals are met, and check in with you frequently to update your plan when needed.

We also coordinate all your health needs - be it booking or managing appointments, acquiring or refilling prescriptions, organising consultations with specialists when required, and also providing emergency support services if the need arises. Aspiring to provide holistic healthcare solutions, we are here for you, round the clock.

Where can I find the app?

The app is available to download on the Play Store and the App Store.

How much does the app cost?

Downloading the app costs nothing. It’s free to download!

What is a concierge?

The Carebyte concierge is your first point of contact to assist you with all your needs. Our representative will hear out your concerns and guide you with the next steps. Whether it is helping you book an appointment, or connecting you to care experts, the concierge will help you do it all.

You can reach a concierge via call or text, any time you like. We are available 24x7.

What is a care team?

A Carebyte care team is one that’ll look into all your health concerns once you sign up. On subscription, a dedicated team will be assigned to you. This team consists of a concierge, a general physician, a nutritionist, a fitness expert and a psychologist. They will be available 24/7 to cater to your health requirements in a holistic manner.

What are the subscription options?

Carebyte offers you a Premium Plan at ₹2999 for 3 months and an Elite Plan for 12 months.

Can I get a refund?

Yes, you can.

  • Any subscription cancelled in the first month will get a full refund.

  • For cancellations after the first month, we offer refunds of up to 50%.

Please note that the refunded amount may have a processing fee deducted.

Why should I have a digital health record?

A digital health record will help you take ownership of your own health. This is a collection of all your medical reports, summaries of your medical visits, doctor’s notes, test results and more, organised chronologically. Keeping a digital record means you will never have to worry about misplacing a prescription from two years ago!

(Bonus: you won’t have to decipher a doctor’s handwritten prescription ever again!)

Who can access my health records?

All your information is absolutely confidential. Only you and your care team will have access to it, and Carebyte ensures that no information is provided to any third party. Since you are in complete control of your health plan, you can choose where, how, and whom you want to share your records with.

How can I contact a doctor?

To reach out to a doctor easily, reach out to your Carebyte concierge to alert them that you need assistance. They will assess your needs instantly, and connect you to a doctor.

I need a specialist. What are the charges to consult one?

There are no additional charges to consult a specialist.

If you need a specialist, you will be connected to one by your care team. You can connect with them at no extra cost, as many times as you require.

How long will my appointment be?

Your health is as much our priority as it is yours, which is why we let you have full control over your appointments. Book an appointment for as long as you need, and tell us your health concerns in detail instead of rushing through them. We’re always here to lend a ear and help you out.

What type of rewards will I get for meeting my goals?

As you achieve your health goals, you will be rewarded with discounts via the app

How can I make a payment?

All payments to Carebyte are online, with 100% secure transactions. Payments can be made through RazorPay using UPI, Net Banking or your debit/ credit card.